Billing terms & conditions

Billing Terms & Conditions

At RAEESMART, we place great importance on security, transparency, and accuracy in all billing and payment processes. All payments in our online shop are processed securely through trusted payment providers such as Stripe and PayPal.

1. Secure Payment Options

To ensure a secure and seamless checkout experience, RAEESMART accepts the following payment methods, which are supported by the payment services available at checkout:

Credit and Debit Cards

  • Visa

  • Mastercard

  • American Express

  • JCB

  • Discover

  • Diners Club

Digital Wallets

  • Apple Pay

  • Google Pay

  • PayPal

The payment methods available to you will be displayed at checkout.

All payments are processed securely in USD ($).

2. Payment Processing and Security

All transactions at RAEESMART are processed through secure payment gateways using appropriate security measures and industry-standard practices.

SSL Encryption

Our website uses Secure Socket Layer (SSL) technology to help protect your personal data and payment information during transmission.

No Storage of Payment Data

We do not store, see, or have access to your full credit card number, CVV code, or bank PIN. Payment information is processed directly through the applicable secure payment provider.

3. Order Confirmation and Invoicing

Immediate Charge

Payment will generally be processed at the time of order placement. Orders will only be processed after payment has been successfully authorized or confirmed.

Bank Statement

Depending on the payment method and payment provider, the transaction may appear on your bank statement as RAEESMART or under a payment provider's billing descriptor.

Currency Processing

All transactions are processed in USD ($).

If your bank or payment provider uses a different currency, exchange rates or additional fees may apply. RAEESMART has no control over fees charged by your bank or payment provider.

4. Failed Transactions

If your payment is declined, please check the following:

  • Make sure your card is activated for online payments.

  • Check that your billing information matches the information held by your bank.

  • Try a different supported payment method.

If the problem persists, please contact your bank or payment provider.

5. Refunds and Disputes

Refunds will be processed in accordance with our Return & Refund Policy.

If you believe there has been a billing error, please contact us at hello@raeesmart.com before initiating a chargeback through your bank.

We strive to review and resolve all legitimate billing inquiries as quickly as reasonably possible.

6. Fraud Protection

RAEESMART reserves the right to cancel or hold orders that appear suspicious or potentially fraudulent.

In such cases, we may request additional verification information, such as proof of identity or address, where reasonably necessary to verify the transaction and protect against unauthorized purchases.

7. Contact Information

For billing inquiries, please contact us:

Email: hello@raeesmart.com
Phone: +1 470-925-1798